This page explains how to request deletion of your EA Exam Prep account and its associated data. EA Exam Prep is operated by Mastery Prep Labs.
How to request deletion
You can delete your account in either of these ways:
- In the app (fastest): open EA Exam Prep, tap your profile, and choose Delete Account.
- By email: send a message to masterypreplabs@gmail.com with "Data Deletion Request" in the subject line. Include the email address associated with your account so we can identify it.
What data is deleted
When you request deletion, the following are permanently removed:
- Your account and Google Sign-In account link
- Your flashcard study progress and spaced-repetition history
- Any issue reports you submitted
Timeline
Your data is permanently deleted within 30 days of your request. Some information may persist briefly in backups before being cleared.
Delete study progress only
If you would like to delete only your study progress while keeping your
account active, you can use Reset Progress in the app's
profile menu, or email us at the address above and let us know.
Thank you for your continued support. We hope to see you again soon.
Contact
Mastery Prep Labs
Email: masterypreplabs@gmail.com